At Karepoint LLP, data privacy is at the heart of everything we do. We follow strict administrative, technical, and physical safeguards to ensure patient health information (PHI) is handled with the highest level of security and confidentiality. All data is stored, accessed, and transmitted according to HIPAA regulations and industry best practices.

Yes. Karepoint operates under full HIPAA compliance, and our entire team is trained to understand and follow its requirements. From secure access controls to audit trails and encrypted communication, we make sure that every interaction with patient data is protected.

Patient data is processed through secured systems and never stored locally on personal devices. We use encrypted communication channels and secure, cloud-based platforms approved by our clients. Our infrastructure ensures that no PHI is saved or transmitted outside of authorized channels.

Only authorized Karepoint staff directly assigned to your account have access to your data. Access is role-based and restricted based on responsibility. We implement multi-factor authentication, secure VPNs, and conduct regular access audits to prevent unauthorized usage.

All Karepoint team members go through mandatory HIPAA training during onboarding, followed by periodic refreshers. Training includes secure data handling, privacy policies, breach prevention, and incident response protocols. We also train on U.S. healthcare workflows to ensure compliance in context.

Absolutely. We understand the importance of compliance documentation. Karepoint provides Business Associate Agreements (BAA) to all clients as part of our onboarding and partnership process.

We have a comprehensive incident response plan in place. In the unlikely event of a breach, we will:

• Immediately contain and assess the incident

• Notify the client as required under HIPAA guidelines

• Cooperate fully with investigations and corrective actions

• Document all actions taken and enhance safeguards accordingly

We take full accountability and ensure transparency every step of the way.

Our compliance team regularly monitors updates from HIPAA, HHS, and international privacy standards. We also consult with U.S.-based advisors to ensure we stay current with regulatory expectations. Any changes are quickly reflected in our internal policies and staff training.

Yes. Our team is experienced with platforms like Epic, eClinicalWorks, Athenahealth, Kareo, and more. We adapt to your system while maintaining full data privacy protocols. We never require access beyond what's needed and always follow your internal access procedures.

We treat all client information—medical, financial, or operational—as strictly confidential. NDAs are part of our onboarding process, and we maintain a zero-tolerance policy for data misuse or leaks.